Front Desk Officer / Documentation Officer
Sumedha Education Network Pvt. Ltd.
- Managed documentation processes of student visa applications, including collecting, organizing, verifying, and maintaining applicant documents.
- Tracked pending documentation, requests, registrations, and follow-ups to ensure tasks are completed within required timelines.
- Handled confidential student information and documents with accuracy, discretion, and attention to detail.
- Oversaw front desk responsibilities including student inquiries, appointment scheduling, and visitor coordination.
- Prepared and managed student registration records, candidate lists, Excel sheets, payment receipts, passport copies, and other supporting documentation.
- Coordinated IELTS and Life Skills A1 examination-related administrative processes, including bookings, registrations, date transfers, cancellations, rescheduling, and related documentation.
- Drafted and managed formal emails, requests, confirmations, and follow-up communications with external stakeholders and internal team members.
- Provided administrative support to management and team members whenever required to ensure efficient office operations.